Partner program terms
Clear cooperation rules that ensure service quality and mutual success in the smart film market
Minimum monthly orders
Partners are required to meet a minimum monthly product order to retain authorised partner status. This ensures active market presence and continuity of offering to end customers. The exact minimum order amount is set individually depending on territory size and market potential.
Active market presence
We expect partners to actively promote Lumi Projekt products in their area. This includes display samples in the showroom, distribution of marketing materials and regular communication with potential customers. A partner who does not carry out field activities does not meet program requirements.
Quality support for end customers
Partners must provide professional and timely support to all customers — from the first consultation, through quote preparation, to installation and after-sales support. A poor customer experience with a partner directly affects the reputation of the Lumi Projekt brand.
Exclusivity and territory protection
Each partner receives exclusivity in their territory provided they meet the program conditions above. Exclusivity means all enquiries from that area are forwarded exclusively to that partner and we do not sign additional partners in the same territory.
Loss of authorised partner status
If a partner does not meet program conditions — whether due to insufficient orders, lack of market activity or poor customer support — Lumi Projekt reserves the right to end the partnership and sign a new authorised partner in that area. The goal is to ensure every territory has an active and reliable partner.